We’re sorry you didn’t like your Spontex product

Enter your details

This is so we can deal with your claim, and pop your cheque in the post.

Tell us why you didn’t like your product

Your feedback is important to us, please give as much detail as possible as to why you didn’t like your product (minimum of 15 words).

Your unique code can be found on the inside of your pack sticker, it’s 8 characters long.

Photo must not be larger than 3 MB and must be one of the following types: GIF, PNG or JPEG.

Claims may be rejected if the purchase date is not visible on the receipt.

Submit your details

Assuming everything is alright, your claim will be processed and we’ll pop your cheque in the post.